Introduction
This Privacy Policy outlines how IROCO Design Ltd (“IROCO Design”, “we”, “our”, or “us”) collects, uses, and discloses information from business entities and wholesale customers through our website, https://www.irocodesign.com (the “Site”), and any related services, features, content, or applications (collectively, the “Services”).
We may collect information about you from various sources, including:
- When you register for an account (“Account”) on our Site
- Through your general use of the Services
- From third-party websites and services
By using our Services, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.
We comply with applicable data protection laws, including the Act on the Protection of Personal Information, and are committed to handling Personal Information in a lawful and responsible manner.
Our Principles
- We collect only the information necessary to operate and improve our Services
- We do not share Personal Information except where necessary to:
- Comply with legal obligations
- Provide requested services
- Protect our rights
- Operate as described in this Policy
- We retain Personal Information only as long as necessary for the purposes described
Scope of This Policy
This Privacy Policy applies to personally identifiable information (“Personal Information”) collected through your use of the Services.
It also applies to Personal Information:
- Shared with us by business partners
- Shared by us with business partners as part of delivering our Services
This Policy does not apply to:
- Third-party websites, services, or applications (“Third Party Services”) that we do not own or control
- Individuals or organisations we do not manage
We encourage you to review the privacy policies of any Third Party Services you access.
Information We Collect
We collect information to operate, improve, and personalise our Services.
- Account Information
We may collect Personal Information such as your name, company name, email address, and contact details when you create an Account or make an enquiry. - User Content
You may provide content such as enquiries or messages.
- This content may be retained for operational and legal purposes
- It may be used in a non-identifiable format to improve our Services
- Automatically Collected Information
We may collect:
- IP address
- Browser type
- Device information
- Pages visited
We use analytics tools to understand usage and improve performance. This data is aggregated and does not personally identify you.
- Cookies
Cookies are used to enhance your experience.
We use cookies to:
- Recognise returning users
- Store preferences
- Analyse usage
- Improve functionality
You may disable cookies via your browser settings; however, some features may not function properly.
- Mobile Devices
If you access our Services via a mobile device and enable location services, we may collect device and location data to provide personalised and location-based services. You may disable location services through your device settings.
Purpose of Use of Personal Information
We use Personal Information for the following purposes:
- To provide and manage our Services
- To respond to enquiries and business requests
- To communicate with clients and partners
- To deliver contracted services and projects
- To improve our Services and website performance
- To analyse usage and trends
- To comply with legal and regulatory obligations
We will not use Personal Information beyond these purposes without your consent, except as permitted by law.
Data Sharing and Disclosure
- Provision to Third Parties
We do not provide Personal Information to third parties without prior consent, except where:
- Required by law
- Necessary to protect life, body, or property
- Necessary to cooperate with government authorities
- Necessary to provide our Services (including trusted service providers and business partners)
We do not sell Personal Information.
- Outsourcing
We may entrust the handling of Personal Information to third-party service providers. In such cases, we ensure appropriate supervision and management of these providers.
- International Data Transfers
As a global business, Personal Information may be transferred to and processed in countries outside your jurisdiction, including outside Japan.
Where such transfers occur, we implement appropriate safeguards in accordance with applicable laws and regulations.
- Data Retention
We retain Personal Information only for as long as necessary to:
- Fulfil the purposes outlined in this Policy
- Comply with legal, accounting, or reporting obligations
When no longer required, information is securely deleted or anonymised.
- Data Security
We take appropriate technical and organisational measures to protect Personal Information against:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
While we take reasonable steps to protect data, no system can be completely secure.
- Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your Personal Information
- Request correction, addition, or deletion
- Request suspension of use or erasure
- Object to or restrict certain processing
- Withdraw consent where applicable
We will respond to such requests in accordance with applicable laws and regulations.
Contact and Requests Regarding Personal Information
For enquiries or requests regarding your Personal Information, please contact:
